Terms of Service

Overview

Welcome to Village (referred to as “we”, “our”, or “us”). By accessing or using our website www.wearevillage.co.nz (the “Site”), you agree to comply with and be bound by these Terms and Conditions (“Terms”). Please read them carefully. If you do not agree, you should not use this Site or our services.

Section 1 – Our Services

Village provides holistic health, wellness coaching, and related resources designed to support wellbeing in body, mind, and soul. All information shared on this Site is for general guidance and educational purposes only. It is not a substitute for medical advice or treatment. Always seek advice from qualified health professionals before making changes to your health or lifestyle.

Section 2 – Eligibility

Eligibility to use our Site or book our services, you must be at least 18 years old or have consent from a parent or guardian.

Section 3 – Use of Content

All content, including text, graphics, images, videos, and materials available on this Site, are owned by Village or used with permission. You may: View and download materials for personal, non-commercial use only. You may not: Reproduce, distribute, modify, or share our content for commercial purposes without written permission.

Section 4 – Bookings and Payments

All coaching sessions, workshops, and programmes must be booked through our approved channels. Payment details, cancellation policies, and session terms are outlined at the time of booking. Prices are listed in New Zealand dollars (NZD) and may change without notice. Refunds will only be provided in line with our Cancellation and Refund Policy. By booking, you agree to provide accurate information and to attend sessions as scheduled.

Section 5 – Confidentiality

Village respects your privacy and confidentiality. Personal information shared during sessions is kept private and will not be disclosed without consent, except where required by law or to protect someone’s safety.

Section 6 – Code of Conduct

Village promotes a safe, respectful, and inclusive environment. By engaging with us, you agree to: Treat all community members with respect and kindness. Avoid discriminatory, harmful, or inappropriate behaviour. Not misuse the Site for illegal, fraudulent, or disruptive purposes.

Section 7 – Health and Wellbeing Disclaimer

Our coaching and wellness content is designed to complement, not replace, medical or psychological care. You acknowledge that: Results vary by individual commitment and circumstance. You are responsible for your own decisions, wellbeing, and actions taken based on our guidance. Village and its coaches are not liable for any loss, injury, or damages arising from your use of the Site or services.

Section 8 – Third-Party Links

Our Site may include links to third-party websites or resources. These are provided for convenience only. We do not endorse or take responsibility for the content or privacy practices of those sites.

Section 9 – Intellectual Property

All trademarks, logos, and materials appearing on this Site belong to Village or their respective owners. Unauthorised use may result in legal action.

Section 10 – Limitation of Liability

To the fullest extent permitted by New Zealand law, Village shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or services.

Section 11 – Changes to Terms

We may update these Terms from time to time. Any changes will take effect immediately upon being posted on this Site. Continued use of our services means you accept the updated Terms.

Section 12 – Governing Law

These Terms are governed by the laws of New Zealand, and any disputes will be handled by the courts of New Zealand.